SCUBAPRO RETURNS

SCUBAPRO stands behind the quality of everything we sell and hope you are happy with your gear. If you are unsatisfied with products you purchased from SCUBAPRO.com, you can return your item(s) as follows:

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POLICY

  • Items purchased online must be returned within 30 days of purchase.
  • All returns must be in original packaging, unused and in new saleable condition.  All labels and tags must still be intact and the item cannot show any signs of wear or use. If the item is considered used – no credit is issued and the item sent back. 
  • You must have an original receipt or packing slip to complete your return. 
  • Note that items purchased at a third party or re-seller must be returned at those locations and are subject to the third party’s return policy. This includes orders purchased from amazon.com. 
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PROCESS

  1. Complete the RETURN FORM.
  2. Package your item(s) securely and include the original packing slip or a printed copy of your order confirmation email in the box with the item(s) you are returning.  Remember to remove any previous shipping labels from the box.
  3. Check your inbox for an email to arrive within 2 business days from SCUBAPRO with a Return Authorization Number, prepaid shipping label, and return instructions.
  4. Ship your item(s) using the prepaid shipping label sent to you via email. Include on the shipping label or box:  Return Authorization #CO_____     Order Number #_____
  5. Upon receipt of your return, we will inspect the items and process your credit (excluding original shipping fees) within 14 business days.